Hot Cleatz Privacy Policy

Effective Date: 01/01/2025

1. Introduction

Welcome to Hot Cleatz (referred to as “we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use:

  • Our websites, landing pages, and any other online platforms operated by Hot Cleatz (collectively, our “Services”).

  • Our advertisements on Facebook and other social media platforms.

  • Our email marketing campaigns and related data collection practices.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and any other applicable UK data protection legislation.

2. Information We Collect

  1. Information You Provide to Us

    • Contact Details: Name, email address, and phone number (if provided) when you sign up for our mailing list, fill out a contact form, or make a purchase.

    • Account Information: If applicable, when you create an account on our website.

    • Marketing Preferences: Your preference to receive promotional or marketing communications.

  2. Information Collected Automatically

    • Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to collect information about your browsing activities (e.g., pages visited, links clicked).

    • Device and Usage Data: IP address, browser type, operating system, referral URLs, and other technical data about your device and usage patterns.

  3. Information from Facebook and Other Platforms

    • Advertising and Analytics: We may receive anonymized or aggregated data from Facebook (e.g., metrics about the performance of our ads and aggregated audience insights).

    • Custom Audiences: Where permitted by law and with your consent (if required), we may upload hashed email addresses to Facebook to create Custom Audiences for targeted advertising.

3. How We Use Your Information

We use personal data for the following purposes:

  1. Service Provision and Customer Support

    • To provide and maintain our Services, process orders, and respond to inquiries.

    • To communicate with you about updates, security alerts, and administrative messages.

  2. Marketing and Promotional Communications

    • To send marketing emails, newsletters, and other promotional messages (e.g., about new products, features, or events).

    • To create and serve personalized ads on Facebook or other social networks, subject to your preferences.

    • You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

  3. Analytics and Improvements

    • To analyze usage trends, assess the effectiveness of our marketing campaigns, and improve our Services.

    • We use aggregated or anonymized data wherever feasible.

  4. Legal Compliance

    • To comply with our legal obligations, respond to legal requests, or protect our rights, property, or safety.

4. Legal Bases for Processing

Under UK data protection laws, we rely on the following legal bases to process your personal data:

  • Consent: Where you have given clear consent for us to process your personal data (e.g., signing up for marketing emails).

  • Contractual Necessity: Where processing is necessary to provide you with products or services you have requested.

  • Legitimate Interests: Where we process data to further our legitimate interests (e.g., improving our services, preventing fraud), but not at the expense of your fundamental rights and freedoms.

  • Legal Obligation: Where processing is required for compliance with a legal obligation.

5. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share data with:

  1. Service Providers and Partners

    • Companies that provide services on our behalf (e.g., payment processors, email marketing platforms, analytics providers). They are obligated to process data in accordance with this Privacy Policy and applicable laws.

  2. Facebook and Other Social Media Platforms

    • We may share limited data (e.g., hashed email addresses) for Custom Audience campaigns or measurement services in line with Facebook’s Data Policy and terms.

  3. Legal and Regulatory Authorities

    • We may disclose data if required by law or to protect our legal rights (e.g., responding to a lawful request by public authorities).

  4. Business Transfers

    • If we undergo a merger, acquisition, or sale of assets, personal data may be part of the transferred assets, subject to the same privacy protections.

6. International Data Transfers

While we primarily store and process data within the UK and the European Economic Area (EEA), some of our service providers may be located in countries outside this region. Where personal data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses, adequacy decisions) to protect your data in accordance with UK data protection laws.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations. After the retention period, or upon your request, we will securely delete or anonymize your data.

8. Your Rights

Under UK data protection law, you have the right to:

  1. Access – Request a copy of the personal data we hold about you.

  2. Rectification – Ask us to update or correct any inaccurate or incomplete data.

  3. Erasure (Right to be Forgotten) – Request deletion of your personal data in certain circumstances.

  4. Restriction of Processing – Ask us to limit how we use your data in certain cases.

  5. Data Portability – Receive your data in a structured, commonly used, and machine-readable format.

  6. Object to Processing – Object to certain types of processing, including direct marketing.

  7. Withdraw Consent – Where our processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us using the details in Section 11 below. We may need to verify your identity before fulfilling your request. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe we have infringed your privacy rights.

9. Security Measures

We take reasonable administrative, technical, and physical measures to protect your personal data from loss, theft, misuse, unauthorized access, alteration, disclosure, and destruction. While we strive to protect your personal data, we cannot guarantee its absolute security.

10. Cookies and Similar Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience, analyze usage, and display personalized ads on Facebook and other platforms. You can manage or disable cookies via your browser settings, though this may affect some features of our Services.

11. Contact Us

For questions or concerns about this Privacy Policy or our data practices, you can reach us at:

Hot Cleatz
Email: hotcleatz@gmail.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website with a revised “Effective Date.” We encourage you to review this page periodically to stay informed about how we protect your personal data.